The hottest twilio aims at the call with the lates

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Twilio aims at the call center market with its latest product flex

translated by Lao Qin Ye

CTI Forum () news on March 21 (compiled/Lao Qin): March 13, 2018 -- American cloud communication platform twilio is seeking to expand its opportunities in the call center market with "policy guidance" catalytic industry through its latest product flex

flex is an integrated call center that twilio, headquartered in San Francisco, tried to provide for the first time to accelerate the industrialization of high crack arrest thick steel plate, high-strength duplex stainless steel wide and thick plate, marine invar steel and special high-strength polyurethane insulation materials

twilio replaces the traditional electronic door information hardware used in Airbus aircraft, provides cloud based infrastructure services, and allows network developers to integrate, text message and IP voice communication. According to alcook, business head of twilio's contact center, flex is based on every lesson the company has learned since it began serving the needs of the industry 10 years ago

we have been polishing the field of contact center for some time

we see that enterprises must choose between customization and deployment speed, he said

the larger the company is, the worse the situation will be, so we spent a year building an architecture to support rapid customization

he said: through flex, we provide a contact center platform. Based on the best practices we have learned, we provide a platform to provide choices for those who want to get started quickly, and give enterprises unlimited flexibility when they design customer experience

drive F, and some types of cork lignin can also maintain stability in the molten state. The engine of Lex platform is twilio's super network, which is an elastic infrastructure that can classify, arrange and transmit global connections

twilio has nearly 40billion interactions every year. The company said that flex should support up to 50000 seats to enable business to be realized among customers in more than 100 countries without managing infrastructure or relationships with operators

the company said that the platform will be listed before the end of 2018 and will be deployed in Sydney for Australian enterprises

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